In the spring of 2007, Dr. Kishore Visvanathan and his colleagues at Saskatoon Urology Associates implemented a strategy called Advanced Access in their practice. Their goal was to reduce the time patients waited for a specialist consultation. As the project progressed, their efforts widened to embrace a broader strategy known as Clinical Practice Redesign. They now look at all areas of their practice to improve efficiency and service for their patients.
Read all about the adventures of Kishore and his colleagues - their challenges and their victories, their obstacles and their "aha's" - as they work to drive down their backlog and push up the satisfaction of patients, referring physicians, and their own team.
Contact Kishore at kishorev50@gmail.com.
Postings for this blog were previously housed on the Health Quality Council web site. All previous posts are now at home on this blog.
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